Cyber Monday – FAQ

Cyber Monday
Frequently Asked Questions (FAQ)

I forgot my password.

You can reset your password by visiting our Foodie Club account dashboard and clicking the “forgot password” link in the login screen.

I am trying to register, but it says that my email address already exists.

Please use your Foodie Club email/username and password to access the Harmons app, eShop, and harmonsgrocery.com.

I forgot what email address I used to create my account.

Please send an email to foodiecard@harmonsgrocery.com with your name, phone number, and the issue you’re experiencing. One of our customer service associates will respond, validate your information, and retrieve your email address.

I entered the wrong email address, and I need to update it.

Please send an email to foodiecard@harmonsgrocery.com with your name, phone number, and the issue you’re experiencing. One of our customer service associates will respond, validate your information, and update your email address.

I have a new phone number, but I can’t register because it says that the phone number already exists.

Please send an email to foodiecard@harmonsgrocery.com with your name, phone number, and the issue you’re experiencing. One of our customer service associates will respond, validate your information, reset your password, and enable access to your account.

I didn’t receive my password reset link.

Please check your spam and/or junk folder. If you haven’t received it within a couple of minutes, send an email to foodiecard@harmonsgrocery.com with your name, phone number, and the issue you’re experiencing.

When will gift cards be activated?

Cards will be activated on December 8, 2023. Please check your balances after December 8, 2023, and let us know if you have any questions or concerns.

How do I check my gift card balance?

To check your card balance online, or call 1-877-729-1830.

How many times can I use my gift card?

Gift cards can be used multiple times until the value is fully depleted.

Where can I use my gift card?

Gift cards can be redeemed at any Harmons Grocery store, Harmons eShop, and Harmons fuel stations..

What happens if I don’t use my gift card?

An inactivity fee of $2 per month will be applied to any balance on the card if 12 months elapsed during which time the card is not used to make a purchase.